On my move from Vermont to Texas, I stopped in Greensboro, NC to visit a friend who I had known online for over a decade but hadn’t quite met in person yet. I chose this Hampton as my first premium room reward, paid with Hilton Honors points. I chose a room with a hot tub inside the room. Unfortunately the hot tub did not work, but I did get a good hot bath in, and getting to meet my friend was the experience of a lifetime!
The website for this Hampton Inn can be found here. This was the 2nd of 4 hotels I stayed at paying only in Hilton Honors points.
While it’s a shame that the hot tub that I booked this hotel for did not work, and I spent extra points to do so, the front desk did offer to find me a different room with a working hot tub. In the end, there was none available, even after checking with housekeeping. I do think the customer service was excellent, as the agent make a point to keep conversation and apologize for what happened.
Greensboro, NC does not offer many Hilton options. All hotel choices are focused service level, and only a slim few have any sort of hot tub. I look for hot tubs because it’s an easy tool to relax with, since my leg muscles get very tense on a daily basis.